Will Call

UT - Orem

Posting Date


Get ready to grow with us!

Northwest Pipe Company is the nation’s leading manufacturer of water infrastructure products and with over 50 years of experience, we are just getting started! Our business is growing, and we are looking for great people to grow with us. We are immediately seeking a Will Call to join our Northwest Pipe team in Orem, UT.


We Offer


  • Medical, Dental, Vision, Life, and AD&D Insurance (1st of month after hire)
  • Paid Vacation, Holidays, and Sick Time
  • 401k Retirement Savings Plan with Employer Match
  • Bonus Potential
  • Tuition Reimbursement
  • On-Site Refreshments
  • Employee Assistance Program
  • Opportunities for Career Advancement
  • Values-Driven Culture Committed to Diversity, Inclusion, and Safety


Our Values


  • Accountability is evident when we do what we say we are going to do and people accept responsibility for their actions. We do not point fingers and blame others. We own our actions.
  • Commitment is not only promising to do something, but also actually investing in the necessary effort and actions to make it happen.
  • Teamwork is essential for competing in a challenging and constantly changing business environment. Working together across all job functions is critical to achieving our success.




As the initial contact for customers, vendors and visitors to the Orem office, this role will provide assistance in the area of sales and service to customers, vendors and visitors when they come to the location.



  • Knowledgeable of all Geneva Pipe products and can provide guidance for customers inquires.
  • Must be able to communicate clearly and professionally.
  • Have an understanding of the yard layout.
  • Ability to accurately complete Pick and Delivery tickets.
  • Proficient in accurately creating Invoice tickets for purchases.
  • Capability of using Paypal and running Credit Cards to process payments.
  • Ability to create Purchase Orders.
  • Proficient and timely in the process for completing product returns from customers.
  • Ability to direct incoming vendor deliveries.
  • Understanding of where to direct visitors.
  • Knowledge of Sales Team members and contractors.
  • Correctly complete quotes for straightforward jobs.
  • Complete standard submittal packages.
  • Properly open and release projects from a quote.
  • Release custom products from a quote with accuracy.
  • Coordinate and manage small open jobs within the system.
  • Basic understanding of production capability of each plant.
  • Track and maintain acceptable levels of inventory of stock resale items, which include but not limited to: gaskets, boots, snouts, fabric, steps, grout, cast iron, mastic, as needed for Sales.



  • Backup the Dispatch department as needed.



  • This position may interact within all levels of the organization.  Additionally, this position may have contact with business partners, customers, vendors and visitors.



  • To perform the duties and responsibilities of this position successfully, individuals must:
  • Basic math skills: Add, Subtract, Multiply, Divide and percentages
  • Possess the ability to effectively work with varying personality styles and maintain a sense of humor.
  • Able to properly use phone system and route calls as needed
  • Must be agile and able to change directions easily and professionally.
  • Intermediate skills working with computers and software packages such as, Outlook, Word, Excel.
  • Ability to accurately use Google Drive to access and use the Opportunity List and Job Folders
  • Read and interpret civil plans
  • Knowledge of and ability to interpret and understand City standards and specifications
  • Able to use proprietary software: Visual Takeoffs and other sales functions
  • Communicate clearly and concisely both orally and in writing with clarity and professionalism.
  • Prioritize and manage multiple tasks and projects.



  • HS degree or GED.
  • 2 -3 years of experience in precast industry and excavation.



The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Project timelines and work volume / deadlines may often require working outside of standard office hours, weekend, or evening work.
  • Regular, reliable and predictable attendance is necessary in order to perform the essential functions of this position.


Physical Activity

Over 2/3 of the time:

  • Standing/Sit: Remaining upright in a stationary position, particularly for sustained periods.
  • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling to complete computer work.

Up to 2/3 of the time:

  • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to others accurately.
  • Communicating: Expressing or exchanging ideas and information accurately, in written or diagram form.
  • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers such as typing on a keyboard
  • Walking: Moving about to accomplish tasks, particularly for long distances or moving from one work site to another
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.

Less than 1/3 of the time:

  • Reaching: Grabbing things from a distance above or from the side.


Physical Requirements

Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force to constantly lifting, carrying, pushing, pulling or otherwise moving objects, including the human body.


Visual Acuity

The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and visual inspection involving small defects at distances close to the eyes.

Up to 2/3 of the time:

  • The worker is required to have close vision (clear vision at 20 inches or less).

Less than 1/3 of the time:

  • The worker is required to have color vision (ability to identify and distinguish colors).


Weather Conditions

The worker is subject to both environmental conditions: activities occur inside and outside.


Noise Levels

Over 2/3 of the time:

  • Quiet conditions (examples: library, private office).
  • Moderate noise (examples: business office with computers and printers, light traffic).

Less than 1/3 of the time:

  • Loud noise (examples: manufacturing departments, large forklifts).


Full list of anticipated physical demands for this position and detail on our work environment is available on our application portal. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our organization maintains a drug-free workplace. Except where prohibited by state law, all offers of employment are conditioned upon successful passing of a drug test and background check.

Northwest Pipe Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply.

Northwest Pipe Company reserves the right to close the position, with or without notice, if a qualified candidate is identified prior to the close date.

Sounds Like You?

Click the link below to apply online.